This Privacy Policy explains how Title Apartments collects, uses, stores, and shares personal information when you visit our website, make an enquiry, submit a booking request, complete a reservation, or communicate with us through our website.

This Privacy Policy applies to the website:

Website: https://www.titleapartments.com
Company: Title Apartments
Address: 4710 Elm Street, Bethesda, MD 20814
Phone: 301-902-6764
Email: info@titleapartments.com

By using our website or booking our apartments, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include:

  • Your IP address
  • Browser type and version
  • Device type
  • Operating system
  • Time zone
  • Pages viewed on our website
  • Referring websites or search terms
  • Date and time of visits
  • How you interact with our website

We refer to this as Device Information.

We may collect Device Information using the following technologies:

Cookies:
Cookies are small data files placed on your device or computer. They help us improve your browsing experience, remember preferences, and understand how visitors use our website.

Log Files:
Log files track actions that occur on the website and may collect information such as your IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.

Web Beacons, Tags, and Pixels:
These are electronic files used to record information about how you browse and interact with our website, including the effectiveness of marketing and advertising campaigns.

2. Booking and Guest Information We Collect

When you make an enquiry, submit a booking request, complete a reservation, or communicate with us, we may collect certain information from you, including:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Booking dates
  • Number of guests
  • Apartment preference
  • Special requests
  • Payment information
  • Identification or verification details where required
  • Communication history with our team

We refer to this as Booking Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Booking Information.

3. How We Use Your Personal Information

We use the Personal Information we collect to provide, manage, and improve our holiday apartment services.

We may use your Booking Information to:

  • Process and confirm reservations
  • Communicate with you about your booking
  • Provide check-in and check-out information
  • Respond to enquiries and customer service requests
  • Process payments and issue booking confirmations or invoices
  • Manage cancellations, changes, refunds, or guest support requests
  • Verify guest identity where necessary
  • Provide information about our apartments, services, offers, or updates
  • Improve our guest experience and internal operations
  • Prevent fraud, unauthorized transactions, or misuse of our services
  • Comply with legal, accounting, tax, and regulatory obligations

We use Device Information to:

  • Improve and optimize our website
  • Understand how visitors use our website
  • Monitor website performance and security
  • Detect potential fraud, abuse, or technical issues
  • Assess the effectiveness of our marketing and advertising campaigns

4. Payments and Payment Security

If you make a booking or payment through our website or through an approved payment provider, your payment information may be processed securely by third-party payment processors.

Title Apartments does not intentionally store full credit card details on its own systems unless required through a secure and compliant payment platform. Payment processing is handled in accordance with the privacy and security policies of the relevant payment provider.

5. Sharing Your Personal Information

We may share your Personal Information with trusted third parties where necessary to operate our business and provide our services. These may include:

  • Payment processors
  • Booking and reservation platforms
  • Website hosting providers
  • Email and communication service providers
  • Analytics providers
  • Marketing and advertising platforms
  • Cleaning, maintenance, or property support teams, where necessary for your stay
  • Professional advisers, including accountants, lawyers, or insurers
  • Government authorities, regulators, or law enforcement where legally required

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, protect our rights, prevent fraud, or enforce our terms and policies.

6. Analytics

We may use analytics tools, such as Google Analytics, to help us understand how visitors use our website. These tools may collect information about your device, browsing behavior, pages visited, and interactions with our website.

You can learn more about how Google uses information collected through websites and apps by visiting Google’s privacy resources. You may also be able to opt out of Google Analytics through Google’s available browser tools.

7. Marketing and Advertising

Where permitted by law, we may use your Personal Information to provide you with updates, promotional offers, targeted advertisements, or marketing communications that may be of interest to you.

This may include advertising through platforms such as Google, Facebook, Instagram, Bing, or other advertising networks.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly at:

info@titleapartments.com

You can also adjust your advertising preferences directly through the relevant advertising platforms.

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember your preferences, and support advertising activities.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect some parts of the website and may limit certain functionality.

9. Do Not Track

Some browsers allow users to send a “Do Not Track” signal. Because there is currently no consistent industry standard for responding to these signals, our website may not alter its data collection and usage practices when such signals are received.

10. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, managing bookings, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Booking and transaction records may be retained for accounting, tax, fraud prevention, and legal compliance purposes.

When Personal Information is no longer required, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable law.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your Personal Information. These may include the right to:

  • Request access to the Personal Information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of your Personal Information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Request a copy of your Personal Information, where applicable

To exercise any of these rights, please contact us at:

Email: info@titleapartments.com
Phone: 301-902-6764
Address: 4710 Elm Street, Bethesda, MD 20814

We may need to verify your identity before responding to your request.

12. International Guests

Title Apartments may receive bookings and enquiries from guests outside the United States. If you access our website or provide information from outside the United States, please note that your Personal Information may be transferred to, stored, or processed in the United States or other jurisdictions where our service providers operate.

By using our website or submitting your information, you understand that your information may be processed outside your country of residence.

13. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children. If we become aware that we have collected Personal Information from a child without appropriate consent, we will take reasonable steps to delete that information.

Bookings must be made by adults who are legally able to enter into a booking agreement.

14. Security

We take reasonable technical, administrative, and organizational measures to protect Personal Information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

15. Third-Party Links

Our website may contain links to third-party websites, booking platforms, payment providers, social media pages, or external services. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or operational needs.

When we update this Privacy Policy, we will revise the “Effective Date” at the top of this page. Continued use of our website after any changes means you accept the updated Privacy Policy.

17. Contact Us

For questions about this Privacy Policy, your Personal Information, or your privacy rights, please contact us:

Title Apartments
4710 Elm Street
Bethesda, MD 20814

Phone: 301-902-6764
Email: info@titleapartments.com
Website: https://www.titleapartments.com